Stood in line and truth be told I could have walked in and been waited on faster. Two women were at the counter and when they moved I saw my name on a bag. I do not know how long it was there as no one called out my name to let me know it was there. I thought the app was to speed things along not make it slower. Next time let people know there orders are ready instead of just abandoning it for anyone to pick up.
Geatmon about Chick-fil-A, v5.5